FxMind's AI features run on DeepSeek V4, made by DeepSeek. To use them, we send some of your data to DeepSeek, which processes and stores it in China. We only do this after you agree, and you can take your agreement back at any time.
What counts as an AI feature
- The analyst (your questions in Analyst)
- Trade ideas
- Strategy drafts
- Daily reviews
- The support assistant
What we send
Your question or message, and the account details it needs, such as positions, trades, journal notes, balances and guard rules. For support, your conversation.
What we never send
Your broker password, your 2FA codes and your card numbers.
What this means for you
- The EU, the UK and Brazil have not recognised China's data protection as equal to their own, and Chinese law may let authorities see data held there.
- You may not have the same rights or ways to complain there as at home.
- DeepSeek's terms do not promise to keep your data out of the training of its models.
How to agree
You are asked when you sign up, and again, in a dialog titled Before the AI reads your data, the first time you use an AI feature without having agreed. Read it, then press I agree. Press Not now to stay out. You can read the privacy policy from the same dialog. To agree later from Settings:
- Open Settings and the Analyst memory tab.
- Find AI and your data at the top. It says You have not agreed. AI features are off.
- Press Agree, read the dialog and press I agree.
How to withdraw
- Open Settings and the Analyst memory tab.
- In AI and your data, which shows the date you agreed, press Withdraw.
- Read the text and press Withdraw again.
The AI features stop for your account at once and send nothing more to DeepSeek. With AI off, a message you send in the support chat goes to our team as a support ticket. You can agree again at any time.
What keeps working without it
- Your journal, warnings and guards. They are fixed rules and do not use the AI.
- Everything in the app that is not one of the AI features above: the news calendar, your linked accounts, the desk.
What stops: the analyst, trade ideas, strategy drafts, daily reviews and the support assistant. Daily reviews show Paused until you agree to AI processing, and none is written for your accounts until you agree.
Did this answer your question?
Still need help
Write to support with your account email and what you see on screen. First reply within 48 h on Free, 24 h on Trader, 8 h on Pro, 4 h on Elite, 2 h on Desk.
Contact support