Contact
Write to us. A person replies.
One address for everything: help, security reports and partnerships. Tell us what you see on screen. The more detail you give, the faster we can help.
Write to us
When you hear back
First reply from a person, by plan. Counted in clock hours, every day of the week.
- Free
- 48 h
- Trader
- 24 h
- Pro
- 8 h
- Desk
- 2 h
Security reports go to the front of the line on every plan.
Read next
Help center
Short, plain answers about using FxMind.
Answers you can read in 2 or 3 minutes: find your MT5 or MT4 investor password, link a forex account, bring cTrader trades in from a file, set prop firm rules, read the P&L calendar, turn on 2FA.
Security
We ask for the password that cannot trade.
FxMind links MetaTrader 5 and MetaTrader 4 with the investor password: it can see the account, not trade it. cTrader and Match-Trader will link the same read-only way. AES-256 at rest, 2FA to act.
Pricing
Five plans, from $0 to $229 a month.
Free $0 with the news calendar. Trader $49 links 2 forex accounts (MT5 or MT4 today; cTrader and Match-Trader next). Pro $89 adds prop firm rule warnings on 3. Elite $139 adds a dedicated IP and API access on 6. Desk $229 covers 10.